Frequently Asked Questions


Click any question to diplay the answer.

Android Logo We are currently allocating resources and a timeline for an Android App. We will deliver it as fast as we can but can't project a delivery date just yet. As soon as we know we will post it here. In the meanwhile use TattooCloud.com with a web browser. Any phone/computer/device with a browser can do everything on TattooCloud.com. Just login with your favorite browser and go for it!
If you signed up with Facebook on the website you may continue to login using the Facebook login button - On the website.

HOWEVER, the app doesn't use Facebook logins (yet). You need to 1. confirm your email address (click the link in your welcome email) after you signup. 2. Change your password on the TattooCloud.com website to something you know. Then use that password to log into the app. Facebook login on the website will still work the same.
Welcome to TattooCloud! You now have a blank gallery with the default "start here" image.

Do sThis First...
Check your email. We sent you a link you need to click to confirm your account. Important. If you signed up using Facebook you need to create a password on TattooCloud.com if you want to be able to sign into the Mobile App. Do this now so you don't forget. Just go under Account Settings and 'change password'.

Then...
Design your portfolio by entering your main-image, bio, select your user type(s) and set up your social feeds.

You will also choose your NICKNAME. This is what you will be seen as on the site and your gallery will be at: tattoocloud.com/yourNickname

This is all under Settings in the top menu in Edit Profile.

Manage Portfolio - In main menu above - To start adding images to your gallery, or use the TattooCloud mobile app.
Because a moderator deemed an image not artwork.

To keep the quality of the content top-notch and focused on the art - we routinely scour images and remove images of what someone had for lunch, their dog, etc.
This could be a few reasons. The tattoo stream is for high quality images of high quality tattoos or art. That's all. Here are the reasons your image might have been hidden from the stream:
  • Not a Tattoo or Art
  • Bad tattoo
  • Blurry Photo
  • Reported as inappropriate
  • Too much advertising
    (Logos, event promotion etc... minimal is ok, but the majority of the images needs to be the tattoo)

But don't sweat. They will still show up in your app and on your profile page; (just not the public tattoo stream: tattoocloud.com/tattoos)
TattooCloud admins browse porfolios and help tag them. We also remove tags that aren't allowed. Tags that aren't allowd are anything that isn't in the tattoo. Ie: your name, city, studio. Those are already in your profile so they won't do you any good as tags on the tattoo anyway.

Please read this article on how to tag properly.

Tags are important part of quickly finding the art people want to see.
Any Apple mobile device that has iOS 6.0 or greater installed.
Facebook and Twitter currently.

We will will be adding more feeds that the app can post to in the very near future. Please let us know what feeds you want and they will happen quicker.

In short, because Instagram doesn't allow it. Quite honestly however, you might want to re-think ever posting to Instagram again because of their Terms of Use Policy. They straight up own you're images and they can do anything they want with them. That includes resampling your images when you upload them and they also remove all meta-data/copyright/ownership info that was embedded in the photo. They are not on your side. Here is their official statement: http://instagram.com/developer/endpoints/media/

"At this time, uploading via the API is not possible. We made a conscious choice not to add this for the following reasons: Instagram is about your life on the go – we hope to encourage photos from within the app. However, in the future we may give whitelist access to individual apps on a case by case basis. We want to fight spam & low quality photos. Once we allow uploading from other sources, it's harder to control what comes into the Instagram ecosystem. All this being said, we're working on ways to ensure users have a consistent and high-quality experience on our platform."

Furthermore...

A section of the new terms of service, titled “Rights,” notes that Instagram will also be able to use your photographs and identity in advertisements. “You agree that a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotions, without any compensation to you,” the new terms say. This means that photographs uploaded to Instagram could end up in an advertisement on the service or on Facebook. In addition, someone who doesn’t use Instagram could end up in an advertisement if they have their photograph snapped and shared on the service by a friend. Facebook already runs ads that make use of people’s activity on its site.
It takes a few seconds (or longer during heavy traffic times) to process uploaded tattoos. Just refresh the page (or the app if you're on your mobile device) in a minute or two and your tattoo images will show up instead of the "processing" image. Processing-tattoo
Yes and No. It will run much faster connected to WI-FI. Slow internet connections(3g) may timeout when uploading your large photos. Connect to WI-FI and you shouldn't have problems.
It works to browse your photos in the gallery if you had the app open and your images downloaded (and keep it open) prior to changing to airplane mode. You cannot upload or download new photos while in airplane mode because the app need an internet connection for that. Also you cannot access the 'settings' screen in airplane mode for that same reason. You will get a nice message letting you know there no internet connectivity in this case.
Log in as the user you want to cancel and in the menu click "my account" then "change password". There you'll find a link to cancel account.
Yes... Studio managers will love this. Just send us an email to request this and we will setup all the artist profiles at your studio to be editable from the main studio profile.
One reason could be the image type and it's mode.
1) be sure to upload .jpg images. Some other formats may work fine; some won't. JPG images are best.
2) make sure your jpg image is RGB and not CMYK. CMYK is used for printing and will not look right on the screen.


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